Connecting Feratel Deskline to Holidu

If you use Feratel Deskline, you can synchronize your property's availabilities and prices between Feratel and Holidu.

About the Connection

Before you connect Holidu and Feratel Deskline, it's important to understand what the synchronization covers and what is not synced.

What is synced between Feratel Deskline and Holidu?

• ✅ Prices: Prices configured in Holidu will be synced to Feratel Deskline
• Availability:
  • ✅ Booking blocks are synced both ways, that means that nights that are blocked by booking in Feratel will be synced with Holidu and Holidu bookings will close availability in the Feratel calendar. The same applied to Manual Bookings and Manual Blocks that you have entered in the Holidu calendar.
  • ✅ iCal blocks: If you have configured one or multiple iCals synchronizations to sync Holidu with other portals or services, those will be also exported to Feratel Deskline.
    • ⚠️ Feratel bookings will not be included in iCals from Holidu. If you wish to sync Feratel bookings to other calendars, please use the link that is provided by Feratel Deskline.
• ❌ Photos, description texts, etc.: Anything that is not prices or availabilities is not synced, but maintained separately in both Holidu and Feratel Deskline.

Requirements

• Your property is published with Holidu on at least one channel.

• You have an active listing with Feratel Deskline.

• You have no other "API connection" between Feratel and another software.

How to activate the connection in Feratel Deskline Webclient

Before you start:

• Manual blocks from the Feratel calendar need to be manually added to the Holidu calendar before connecting the properties.

Only once this is completed, you can now start setting up the connection between Feratel and Holidu. This is how to do it:

1. Log in to feratel Deskline Weblient
2. Open “Datenwartung” → in left menu open “Schnittstellenwartung” → click on tab “Schnittstellen für automatische Datenwartung”
3. Enter “Holidu” in search bar
4. Click on “Verbinden":
   
   
   
   
5. Select the property/properties that should get connected, accept the Terms & Conditions and click "Änderungen speichern":
   
   
6. You will now receive an email from Feratel with the so-called "mapping codes" in a PDF attachment.
7. Now, open Holidu and access the property you want to connect with Feratel. Select "iCal & Synchronisation".
8. Click "Add new synchronization" or "Configure" and choose Feratel from the list. Add the three mapping codes and save:
   
   
9. Now you can check if the connection was successfully established:
   1. In Holidu under the "iCal & Synchronization" tab for your property, the status says "Synchronization is active". If the status is still pending, you can refresh the page to see if the synchronization was established.
      
      
   2. In Feratel under "Schnittstellen-Wartung" you can see the connection with Holidu: