A Security Deposit is highly recommended to help cover extra costs you might have due to damages or unexpected situations during guests’ stays. You can find more information about it here.
Log in to your Holidu account and select the property you wish to configure a Security Deposit for. Please, keep in mind that If you have more than one property, you need to configure the deposit for each of them individually.
After that, follow these steps to configure:
- On the upper left side, select “Configuration” and then click on the “Pricing” section.
- Scroll down to “Additional Fees” and select “Edit”
- A pop-up window will appear, and you can add/modify your Security Deposit accordingly. Once you are done, you can click on “save” to automatically update the Security Deposit for your property.
IMPORTANT:
Bookings made before these configuration changes won’t be affected by this, and you can not ask for a different amount than the original amount that was configured at the time the guests have booked. Eg. if a guest has booked your property while there was no Security Deposit configured, you have to honor this booking and do not charge them any amount you might have configured later.
For Airbnb bookings, the Security Deposit is not applicable. Please note, it is strictly forbidden to charge any security deposit to guests having booked through Airbnb. This is all managed by Airbnb. If you have any doubts, please refer to this article.