Ensure your property complies with Royal Decree 933/2021 by connecting to SES.HOSPEDAJES before October 1, 2024.
1. Create an Account: To access the SES.HOSPEDAJES platform, you must have a Digital Certificate installed or an electronic DNI.
If you do not have any of these electronic identification methods, you can request your Digital Certificate here. For further technical questions about the electronic access, please click here.
Click on the @ symbol to access.
2. Access Your Account: After logging in, navigate to the “My Registered Data” section.
3. Complete Your Information: In “My Registered Data,” enter all required details and check the box labeled “send communications via web service.”
4. Register Your Properties: Once your information is entered, proceed to register your properties. You can add multiple properties to the list.
5. Review and Sign: Review all the information you’ve provided, then finalize the process by signing the registration.
6. Receive Your Credentials: After completing the registration on the SES.HOSPEDAJES platform, you will receive an email from no-reply@hospedajes.mir.es containing your web service login credentials. This email will include details necessary for activating the Online Guest Check-in feature.
What is the Online Check-in Feature Offered by Holidu?
The Online Check-in feature allows hosts to connect their properties to SES.HOSPEDAJES. Once connected, Holidu will automatically transfer guest data after the guests fill out the online check-in form. Click here to learn more about this feature.
How can I connect my property to SES.HOSPEDAJES?
If you are using the mobile app, please make sure that you have the latest version of the app.
1. Go to your “Account” section and click on the “Configure” button present in the “Online guest registration” section
2. You will see here your list of properties. Click on the “Configure” button next to the property that you want to connect to the police or authority.
3. Complete the form, click on “Activate automatic sending to police,” select SES.HOSPEDAJES as the authority, and enter your username, password, accommodation code, and renter code (which you received via email from no-reply@hospedajes.mir.es). Click on “Validate.”
4. Once activated, click on “Save changes” at the end of the form.
5. If no error message appears, that means that your property is now connected to SES.HOSPEDAJES.
6. You can now close the form and see that the connection is active.
*If your property is located in Catalonia or the Basque Country, select Mossos d'Esquadra or Ertzaintza, respectively.
Resolving SES.HOSPEDAJES Credential Issues
If you receive an error message stating that your credentials are incorrect, and you are certain the information you entered is correct, it is likely due to an issue on the SES.HOSPEDAJES side. Modifying certain settings in your SES.HOSPEDAJES account can cause the web service password to reset or be disrupted without any prior notice. To resolve this issue, follow these steps:
- Log in to your SES.HOSPEDAJES account.
- Navigate to the account details section, uncheck the web service option, and click save.
- Re-enable the web service option and click save again.
- You will receive an email from SES.HOSPEDAJES with your new password.
- Update the credentials in your Holidu account with the new password