Who is HomeToGo?
HomeToGo is a booking platform for vacation rentals, listing offers from thousands of trusted partners, including Airbnb, Booking.com, Vrbo and TripAdvisor. Operating in more than 25 European countries, South America, North America, Australia and Asia Pacific, and with millions of customers and distribution on regional platforms, we are sure that this addition will have a positive effect on the success of your listing.
How does this affect my listing?
All properties live on Holidu will be online automatically with HomeToGo and their partner sites, with the exception of properties located in France, which will be added at a later stage.
Holidu charges the guests and will automatically send you and the guests the booking confirmation as well as inform them of any modifications or cancellations. As it is with other distribution channels, Holidu will perform the payout for you and create invoices for bookings made through HomeToGo.
We will apply the “main” cancellation policy set in Holidu to this listing automatically. If you wish to change your cancellation policy, please refer to this article. Please note that if you change it, this will affect all your listings on our distribution channels (except for Booking.com and Airbnb where you can select a specific cancellation policy).
What happens if I need to cancel a booking coming from HomeToGo?
The exact same procedure needs to be followed as with any other cancellation. Our Customer Service Team will assist you, please contact us. Penalties will also be applied in the same way as with any other cancellation. For more information about cancellations, please refer to this article. Our customer Service Team can also modify the bookings in case the guest requires this.
How do I find my property on HomeToGo?
If you would like to find your listing, you can browse on the channel itself. Follow this link, where you can search for the city and navigate to the exact location on the map (keep in mind that you need to look for bookable dates). In the near future, the process will be the same as it is for all the other distribution channels, and you will be able to find a direct link within your user account on Holidu.
We recommend having HomeToGo active for your listing to increase your bookings with no extra effort from you. However, if you do not want your listing to be distributed on HomeToGo and its trusted partners, you can deactivate this channel in your Holidu Account or contact your Account Manager for more information.