In your Holidu listing, you can refine your price settings to make them clearer and more transparent by adding the additional costs that guests may have to pay for their stay, in addition to the configured nightly rate.
If you need to charge any extra fees, potential guests must be aware of and know the exact amount before proceeding with the booking.
Please note that the more fees there are in your listing, the more confusing it may become for potential guests, and they might choose to book a different property with a simpler pricing configuration. Therefore, we would always recommend keeping additional fees to a minimum.
ADDITIONAL FEES
In the “Pricing” section of your Holidu listing, you can find the following additional fees:
Cleaning fee - A fixed amount that you always charge your guests for the end-of-stay cleaning of your property.
Security deposit - A fixed amount that you always charge your guests in case of any damages to the property (highly recommended). The security deposit must be charged before or upon check-in and is refunded unless any damages have occurred (except for Airbnb bookings, here you can check their AirCover protection).
For further information: How to add and configure a Security Deposit
Additional fee per guest per night - Fee that is added per extra guest after a certain number of guests (up to the maximum capacity of your property). This is an easy way to offer the property at an attractive price for smaller groups (e.g. a couple who could otherwise not afford the full price - please note that the entire rented property must be available: if the property is advertised as a 4 bedroom villa, all 4 bedrooms must be available, even if the booking is only for 3 people).
Tax - If there is any extra-governmental / regional tax to be paid by the guest, you can configure it there. You can choose among Eco tax / Tourism tax / Camping tax / Other tax.
To set your additional fees, follow the steps below:
- Log in to your Account and select the property you want to edit.
- Click on “Configuration”, then “Pricing”, scroll down to “Additional Fees”, and click on “Edit”.
- A pop-up window will appear, in which you can make any necessary changes.
- Click “Save” at the bottom of the page when you are done.
AMENITIES WITH EXTRA FEES
In the “Pricing” section of the Property Configuration, you can find the entire list of amenities, which you can configure at an extra fee, if applicable. You can choose to charge these fees per night, for the entire stay, or per guest. Each amenity can be configured with specific options.
Bikes / E-bikes
Electricity fee*
Pets fee
Bedlinen
Towels
Beach/pool towels
Pets
Breakfast
Crib
High chair
To set up your amenities with extra fees, follow the steps below:
- Log in to your Account and select the property.
- Click on “Configuration”, then “Pricing”, scroll down to “Amenities with extra fees”, and click on “Edit”.
- A pop-up window will appear, in which you can make any necessary changes.
- Click “Save” at the bottom of the page when you are done.
Please note that Booking.com charges bed linen, towels and electricity fees automatically with the booking, while the other platforms do not. You can easily see which fees are charged automatically and which need to be charged on-site by looking at “Bookings” in your Holidu Account.
Non-configurable fees
The non-configurable fees include all fees that concern services that cannot be directly configured in your Holidu account (e.g. late check-in fee). You can reach out to us to add to your property description text that an additional fee will need to be paid upon arrival if the guest has requested the service.
More information about non-configurable fees
*Please note that legally speaking as well as according to the Terms and Conditions of the advertising platforms, fees based on consumption (e.g. per kWh, per liter, per kg, etc) are forbidden. Configurable fees need to be set based on the length of stay or number of guests (e.g. per night, per stay, per person, etc).